Career opportunity for a fresh graduate with some commercial experience or a helpdesk/1st line support person looking to build their career, either into systems engineering or management, with a solid, growing firm that is charging their way into a leadership position in the IP telephony services market. Build your career, learn new technologies, and work with major clients, all with a flexible, family-style firm headquartered in Prague 5.
Requirements:
• Experience and general knowledge in IT
• A basic understanding of computer and network hardware and a desire to learn more
• Personality fit: customer-oriented, organized, neat, flexible, desire to learn, diligent, responsible, reliable, accurate, hard worker, team player, communicative, entrepreneurial, understands the concept of service
• Native Czech and a communicative level of English; all other languages are pluses
• Minimally finished high school
• Desired but not mandatory: experience as a 1st line support, customer care, or helpdesk specialist/operator/engineer, experience as a systems or network engineer, a university degree in IT or Computer Science or related field
Job Details: You will be…
• receiving requests from customers, evidencing, and addressing these requests
• configuring IP PBXs, IP phones, and media gateways
• setting service parameters according to the needs of the clients
• providing technical and administrative support for customers
• entering and updating data in the customer database
• assessing the status of monitored services
On offer:
• Great opportunity for a junior with limited experience or a fresh graduate with commercial experience during school to start their career
• Work for an ambitious company that aims to be the industry leader in next generation integrated telecommunications
• Assured career and skills growth – possibility of moving into more technical or managerial roles
• Work with and learn the latest network and IP hardware technologies
• Work in a small, family-style environment where one can excel and achieve personal goals
• Evaluation according to the dynamic development of the individual and the firm; hard work is generously rewarded
• Interesting opportunity to travel throughout Czech and Slovakia and work with large, well-known clients
For more information and an immediate interview, please send your CV in English to
andrew@ictrecruit.com
